Shipping & Returns Policy

Shipping Policy

We ship to the UK and internationally. Orders are typically processed within 1–3 business days. Estimated delivery times:

UK: 7–14 business days

Europe: 10–18 business days

Rest of World: 14–21 business days

Once your order has shipped, you will receive a confirmation email with tracking information where available.

Returns Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange, provided the item is unused and in its original packaging.

How to Return

Contact us at kchsashi@gmail.com with your order number and reason for return. Backup contact: suransh@suransh.com.

We will provide you with return instructions.

Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos and your order number. We will resolve this promptly at no cost to you.

Contact Us

For any questions about your order, please email us at kchsashi@gmail.com. Backup contact: suransh@suransh.com.